Returns & Exchanges
At VECTOR Official, we are committed to ensuring your performance gear meets your expectations, offering a 30-day hassle-free return window for all unused sports equipment and apparel. If your gear doesn't help you reach your peak, we will make it right with a swift exchange or a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is clean and in its original, unworn condition.
Ship It Back
Print the prepaid shipping label provided by our system, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse team verifies the condition of your returned gear, we will process your refund or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing